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Patent contains vast information on developed technologies because of the patent system. So, it is important to analyze patent data for understanding technologies. Most previous studies on patent analysis were focused on the technology itself. Their research results lacked the consideration of products. But the patent analysis based on products is crucial for company because a company grows by sales of competitive products. The purpose of this paper is to propose a novel methodology of patent analysis for product-based technology. This study contributes to the product development strategy of a company.

The primary goal for developing technology is to release a new product. So it is important to analyze the technology based on the product. In this study, the authors analyze Apple’s technologies based in iPod, iPhone, and iPad. In addition, the authors propose a new methodology to analyze product-based technology. The authors call this an integrated social network mining (ISNM). In the ISNM, the authors carry out a social network analysis (SNA) according to each product of Apple, and integrate all SNA results of iPod, iPhone, and iPad using the technological keywords.

In this case study, the authors analyze Apple’s technologies according to Apple’s innovative products, such as the iPod, iPhone, and iPad. From the ISNM results of Apple’s technology, the authors can find which technological detail is more important in overall structure of Apple’s technologies.

This study contributes to the management of technology including new product development, technological innovation, and research and development planning. To know the technological relationship between whole technologies based on products can be the source of intensification of technological competitiveness.

Most of studies on technology analysis were focused on patent technology itself. Though one of their research goals was to develop new product, they had their limits considering the products because they did not use the technology information in the technology analysis. The originality of this research is to use the product information in technology analysis using the proposed ISNM.

An increasing amount of attention is being paid to three-dimensional (3D) printing technology. The technology itself is based on diverse technologies such as laser beams and materials. Hence, 3D printing technology is a converging technology that produces 3D objects using a 3D printer. To become technologically competitive, many companies and nations are developing technologies for 3D printing. So to know its technological evolution is meaningful for developing 3D printing in the future. The paper aims to discuss these issues.

To get technological competitiveness of 3D printing, the authors should know the most important and essential technology for 3D printing. An understanding of the technological evolution of 3D printing is needed to forecast its future technologies and build the R & D planning needed for 3D printing. In this paper, the authors propose a methodology to analyze the technological evolution of 3D printing. The authors analyze entire patent documents related to 3D printing to construct a technological evolution model. The authors use the statistical methods such as time series regression, association analysis based on graph theory, and principal component analysis for patent analysis of 3D printing technology.

Using the proposed methodology, the authors show the technological analysis results of 3D printing and predict its future aspects. Though many and diverse technologies are developed and involved in 3D printing, the authors know only a few technologies take lead the technological evolution of 3D printing. In this paper, the authors find this evolution of technology management for 3D printing.

If not all, most people would agree that 3D printing technology is one of the leading technologies to improve the quality of life. So, many companies have developed a number of technologies if they were related to 3D printing. But, most of them have not been considered practical. These were not effective research and development for 3D printing technology. In the study, the authors serve a methodology to select the specific technologies for practical used of 3D printing.

Diverse predictions for 3D printing technology have been introduced in many academic and industrial fields. Most of them were made by subjective approaches depended on the knowledge and experience of the experts concerning 3D printing technology. So, they could be fluctuated according to the congregated expert groups, and be unstable for efficient R & D planning. To solve this problem, the authors study on more objective approach to predict the future state of 3D printing by analyzing the patent data of the developed results so far achieved. The contribution of this research is to take a new departure for understanding 3D printing technology using objective and quantitative methods.

The hospitality industry has one of the most diversified workforces. This study aims to examine the effect of employees’ perceptions toward diversity management on the company’s financial performance. The current study also examines the moderating effect of board members’ diversity level on the association between employees’ perceptions and financial outcomes.

From online reviews, the authors identified multi-faucets of diversity management and measured employees’ perceptions of diversity management. Using panel data analysis, the relationships among employees’ perceptions, board members’ diversity level and companies’ financial performance were studied.

This study found that employees’ perceptions of diversity management positively influence the company’s financial performance and the relationship was positively moderated by board members’ diversity level.

Findings show that hospitality employees perceive nine diversity and inclusion categories (age, organizational climate, culture, disability, education, gender, physical differences, policy and practice and race) that companies need to consider when developing and implementing diversity management. Moreover, practitioners need to eliminate the gap between board members and employees when applying diversity management.

Drawing upon service–profit chain theory, this study extends hospitality literature regarding diversity management by demonstrating how employees perceive working environments created by diversity management affects the organizational financial outcome. Moreover, this study emphasizes the exemplary role of board members as policy and practice makers, to provide employees with the legitimacy and responsibilities of diversity management.